40+ Downtime Statistics Every IT Team Should Know in 2025
Unplanned IT downtime costs businesses an average of $9,000 per minute. Learn about the leading causes, financial impacts, and strategies to prevent outages. Stay informed with these essential statistics.
40+ Response Time and Ticket Resolution Statistics for 2025
Discover over 40 key statistics on response times and ticket resolution for 2025. Learn how AI and automation are enhancing customer support efficiency. Stay informed with these essential insights.
50+ Churn and Health Score Statistics for 2025
Discover over 50 key statistics on customer churn and health scores for 2025. Learn how predictive analytics and personalized engagement strategies can enhance retention. Stay informed with these essential insights.
30 Customer Retention Statistics to Watch in 2025
Discover 30 key statistics on customer retention in 2025. Learn how personalized experiences, loyalty programs, and AI-driven support can boost profits and reduce churn. Stay ahead with these essential insights.
40+ Customer Success Statistics That Matter in 2025
Customer Success Statistics: In 2025, 86% of buyers are willing to pay more for a great customer experience. Additionally, 96% of customers say customer service is crucial for brand loyalty. Companies prioritizing customer success see a 34% increase in retention rates.
20+ User Engagement Statistics for Documentation in 2025
User Engagement Statistics: In 2025, personalized content boosts engagement by 80%. Websites with interactive elements see a 40% higher engagement rate. Video content garners 10 times more interaction on social media than text and images. Mobile apps with gamification experience a 48% increase in daily active users.
30 Content Usage Statistics for Documentation Teams in 2025
Content Usage Statistics: 72% of users prefer self-service documentation over contacting support. Additionally, 85% of companies report that well-structured documentation reduces support tickets. Furthermore, 54% of users engage more with video-based documentation than text-only guides.
25+ Documentation Statistics to Improve Content in 2025
Documentation Statistics: 90% of users expect online documentation before contacting support. Additionally, 70% prefer self-service options over calling or emailing. Companies with comprehensive documentation see a 20–40% reduction in support tickets.